Residents
Welcome. We are committed to providing a comfortable space for you to call home. We strive to maintain strong communication with our residents and to promptly respond to all requests. Please use the information on this page to access our tenant and submit maintenance requests. If you cannot find the information you are looking for, please reach out to your property manager directly.

Resident Resources

City Parking

Chicago Vehicle Sticker and Residential Permit Parking

312.742.5375

www.chicityclerk.com


Pace Bus

https://www.pacebus.com


Metra

https://metrarail.com


CTA

https://metrarail.com

TV, Internet, & Phone

Comcast

800.266.2278

www.comcast.com


RCN

800.746.4726

www.rcn.com


DirecTV

888.777.2454

www.directv.com


Dish Network

888.825.2557

www.dishnetwork.com


AT&T

800.288.2020

www.att.com

Gas, Electric, & Water

Com Ed

800.334.7661

www.comed.com


Peoples Energy

866.556.6001

www.peoplesenergy.com


Water Service

312.744.7001

Department of Water Management

Emergency Situation

In the case of a medical, fire, or other emergency situation that could involve immediate peril to you or someone surrounding you, call 911. Please note, Catalyst Realty reserves the right to enter a unit without prior notice from the tenant if the emergency situation is deemed to pose an immediate risk to other units or the building as a whole. For non-emergency issues, please contact your property manager during normal business hours or the Catalyst Realty after hours emergency number at 773-492-0205

Maintenance Requests

Please contact your property manager during normal business hours to report any maintenance issue. You can also submit a maintenance request through your online portal or by calling our 24/7 maintenance line at 773-303-6422. We are commited to responding to maintenance requests promptly. 

YOUR ONLINE PORTAL

Your account at your fingertips. Anytime, anywhere.

PAY RENT

Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.

SUBMIT MAINTENANCE REQUESTS

Quickly submit maintenance requests that go directly to our maintenance queue.

SEAMLESS COMMUNICATION

Send communications to us at anytime.

RENTERS INSURANCE

Easily submit proof of insurance coverage or purchase a policy, right from your portal.
iPhone displaying Online Portal

YOUR PORTAL, YOUR WAY

Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings 

...all from the palm of your hand. 

Download the Online Portal App

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